Similar to being on hold, is there a way that triggers if a customer is on proforma
We dont want to ship goods before payment has been received with certain customers. There is currently no way of the team knowing if a customer needs a pro-forma before the sales order is raised. Is it possible to raise a warning similar to being ...
Daniel Pearce
4 months ago
in New/Amend Order
3
Further Information Required
An increasing number of customers are unable to supply a PO at the time of order. We are continually having invoices rejected by automated systems due to the PO not being quoted. We are having to reprint invoices to manually add customer PO number...
Oldschool Oldschool
over 1 year ago
in New/Amend Order
3
Idea Accepted - Gauging Support
Check if a customer PO is a duplicated before proceeding with a SO
We have had numerous customer orders processed and invoiced where the PO is actually a duplicate. This is due to to customers sending orders to various emails and them being processed by different people. As there is currently no check the PO numb...
Capability to amend tracking on completed sales orders
We’ve been testing the option in SOP where tracking information can be recorded. It seems that you can’t enter the tracking info for a “Completed” sales order. The completed sales orders are excluded from the dropdown list. We were thinking that w...
John Wilkins
6 months ago
in Tracking
3
Idea Accepted - Gauging Support
When entering customers' orders, these may be in advance. As a fresh produce supplier, we don't always want to allocate stock but have to unallocate each item. A button to unallocate all items on sales order would be useful, as would one to alloca...
Christine Sellick
about 1 year ago
in Allocate
3
Idea Accepted - Gauging Support
We need functionality to purge sales orders by customer account number. This is crucial as we cannot delete a customer account without purging the data first. At present we can only purge ALL SOP data based on a date, therefore, we are also purgin...
Katja Monks
over 1 year ago
in Purge
0
Idea Accepted - Gauging Support
In the delivery address form, add an additional optional input field labeled “PO Box” after the primary street address fields.
Some customers may have both a street address and a PO Box. Delivery services sometimes require both to ensure successful delivery. Keeps address data cleanly separated for backend systems and shipping integrations
Edie Collins
7 months ago
in New/Amend Order
0
Idea Accepted - Gauging Support
Allow for customers to have specific codes for your product and allow searching against this code (as well as the master code) on SOP and other relevant forms.
When sorting the users by user ID, the sort treats the field as alphanumeric instead of numeric e.g. user 150 comes between users 1 & 15 and 2 and 20 - e.g. 1,15,150,2,20 It's a small thing but when the site has over 150 users and new users ar...
Andrew Dunn
3 months ago
in Users
0
Idea Accepted - Gauging Support
When using Supplier via Stock the Sales Order does not mark up as PART allocated if only part of the goods coming from supplier have been delivered. This needs to be added on so that a client can see if it is ready to be despatched as FULL. Curren...
David Shearer
7 months ago
in Allocate
1
Idea Accepted - Gauging Support