Sales Order Processing (SOP)

After raising invoices customers always seem to want to add purchase order numbers. It takes a long time to resolve. You could not allow users to amend invoice numbers or values - but amending reference order number would be really useful.....

When entering customers' orders, these may be in advance. As a fresh produce supplier, we don't always want to allocate stock but have to unallocate each item. A button to unallocate all items on sales order would be useful, as would one to alloca...

We need functionality to purge sales orders by customer account number. This is crucial as we cannot delete a customer account without purging the data first. At present we can only purge ALL SOP data based on a date, therefore, we are also purgin...

Within SOP then the current Payment reference field is limited to 20characters - we're seeing increasing numbers of 3rd party systems providing longer than this. e.g. Worldpay at 64 chars. Without this field being populated it makes it impossible ...

Allow Repeat Order Templates to Allocate stock where 'allow negative stock' and 'Can over allocate negative stock' is selected on the product group. Even when Auto Allocate is selected this does not happen. You take orders for a fresh product you ...

It would be useful to have an additional status or column of Order Printed True/False (like you get on the PO List) so that the customer knows if the open sales orders have been printed or not

In sales orders need column to show customer invoice post code.

Would be good if there was capacity to unallocate whole order (when the order has been put on in advance).

Customer imports a lot of sales orders (via DX) - these are put on hold automatically When the user goes to amend order status and set the order Off Hold, they would like to see a credit limit warning, same as if they added a new order They have t...

It will be beneficial to list just the quotations separately from the standard sales order list. Reducing the need to filter and build complex filters if need just quotes and other fields.