Sage 200 UKI Ideas Portal
Please note the following Sage 200 Ideas Portal Guidelines apply to the use of this portal.
Please note the following Sage 200 Ideas Portal Guidelines apply to the use of this portal.
By defaulting the output mode to preview rather than spool, new users are provided with immediate on-screen feedback when running reports. Previously, reports sent directly to the spool could give the impression that nothing had happened, leading to confusion and unnecessary support queries. Displaying the preview ensures users can clearly see that the report has executed successfully and understand what to expect from the output, improving overall usability and reducing uncertainty.
| Idea Benefit | Less support calls |
| How do you solve for this problem today? | Advise user to change output mode to preview |
| Product Variant | Sage 200 Professional, Sage 200 Standard |
This is so needed! ... its a quick fix but this issue has generated a lot of support calls.
In some instances, the support case has been logged by the site's IT ... being horrified to see all the disk space being eaten up by new spool files