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Sage 200 UKI Ideas Portal

Please note the following Sage 200 Ideas Portal Guidelines apply to the use of this portal.

Sage updates at month end

My idea is for Pinnacle not to run Sage updates at month-end

Idea Benefit Will not frustrate me at month-end
How do you solve for this problem today? Choose a better time of month for updates to be run
Product Variant Sage 200 Standard
  • Admin
    Jo Kirkup
    Jun 9, 2025

    Our product releases are usually twice per twice per year and releases are on a Monday evening. We don't typically do the first Monday of the month, we're sorry for the inconvenience which was caused with our release on 2nd June this was a product release and an incident at the same time.

    Please note we do maintenance , unconnected with releases, at various points throughout the year. In all cases scheduled maintenance will be communicated via the in product messaging. Any issues are communicated on https://status.sage.com/

  • Admin
    Jo Kirkup
    Jun 3, 2025

    Your partner, Pinnacle does not control the releases for Sage 200 Standard, Sage do. There is no good time and over the years we've tried different times of the month. Month end is a no go for the majority of our customers. We publish our release notification in advance and provide maintenance windows out of standard business hours. Unfortunately there isn't going to be a good time for that works for everyone.