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Sage 200 UKI Ideas Portal
Status Review Required
Created by Shah, Hitesh
Created on Jan 23, 2025

Please stop Captcha verification which is obtrusive and time consuming

Hi,

You have started daily captcha verification when logging in but your captcha's don't seem to work properly and you have to try multiple times for very obvious captchas, like a motorbike or a bus because your captcha system is flawed. It wastes precious time for all users daily. Not sure why it needs to be so frequent and obtrusive when you have 2FA too! Please stop this asap.

Idea Benefit It will save precious time and frustration for all users
How do you solve for this problem today? By going thoough the captcha screens multiple times
Product Variant Sage 200 Standard
  • Phil Lyon
    Reply
    |
    Jan 27, 2025

    Absolutely spot on. It's completely ridiculous. It had disappeared for months we were all horrified when it returned a few days ago. As you say, screen after screen after screen of images. Not fit for purpose, wastes so much time and causes so much frustration with the Sage brand. Please Sage, turn it off again.

  • Admin
    Jo Kirkup
    Reply
    |
    Jan 23, 2025

    Thank you for your comments, Sage ID is not a Sage 200 specific feature its a central identity service used across a range of Sage Products. I'm currently speaking to the Sage ID to share your feedback and understand why the move to daily captcha verifications.