Sage 200 UKI Ideas Portal

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    Change date on posted invoice, journal and bank transaction

    Is it possible to change the date of an invoice after it has been printed and posted in Sage 200 Professional, also change the wrong date on a bank transaction instead of having to do a payment/receipt to correct, and also change date on journals....
    Janine Holloway 7 months ago in Corrections / Corrections / New/Amend Invoice / New/Amend Order / Payment/Receipt 0 Idea Accepted - Gauging Support

    A flag or warning if an invoice is generated with a zero value line

    Our Customer Service Team will sometimes add a line to a sales order and forget to put a unit price. When it comes to despatching/invoicing, the Finance Team can perform allocation through to emailing the invoice, without needing to open or view t...
    Tom Allsop 2 months ago in New/Amend Order 1 Idea Accepted - Gauging Support

    Similar to being on hold, is there a way that triggers if a customer is on proforma

    We dont want to ship goods before payment has been received with certain customers. There is currently no way of the team knowing if a customer needs a pro-forma before the sales order is raised. Is it possible to raise a warning similar to being ...
    Daniel Pearce 2 months ago in New/Amend Order 3 Further Information Required

    Amend customer Order number on sales invoice

    An increasing number of customers are unable to supply a PO at the time of order. We are continually having invoices rejected by automated systems due to the PO not being quoted. We are having to reprint invoices to manually add customer PO number...
    Oldschool Oldschool over 1 year ago in New/Amend Order 3 Idea Accepted - Gauging Support

    Service Level Data & Reporting on Orders

    Service Level Agreements (SLAs) I’d like to introduce Service Level Agreements (SLAs) into our sales order process and need Sage 200 to give us better visibility of order performance. Specifically, we want the system to: • Automatically calculate ...
    Simon Wright 2 months ago in New/Amend Order 0 Idea Accepted - Gauging Support

    Check if a customer PO is a duplicated before proceeding with a SO

    We have had numerous customer orders processed and invoiced where the PO is actually a duplicate. This is due to to customers sending orders to various emails and them being processed by different people. As there is currently no check the PO numb...
    Julie McDermaid 2 months ago in Generate orders / New/Amend Order / New/Amend Order 0 Idea Accepted - Gauging Support

    Customer Part Codes

    Allow for customers to have specific codes for your product and allow searching against this code (as well as the master code) on SOP and other relevant forms.
    Richard Torr 8 months ago in New/Amend Order / New/Amend Stock Record 1 Idea Accepted - Gauging Support

    In the delivery address form, add an additional optional input field labeled “PO Box” after the primary street address fields.

    Some customers may have both a street address and a PO Box. Delivery services sometimes require both to ensure successful delivery. Keeps address data cleanly separated for backend systems and shipping integrations
    Edie Collins 5 months ago in New/Amend Order 0 Idea Accepted - Gauging Support

    Payment Reference Field Length needs increasing

    Within SOP then the current Payment reference field is limited to 20characters - we're seeing increasing numbers of 3rd party systems providing longer than this. e.g. Worldpay at 64 chars. Without this field being populated it makes it impossible ...
    Jeff Smith 11 months ago in New/Amend Order 0 Idea Accepted - Gauging Support

    Posting part payments against sales orders before issuing the invoice

    We have a lot of customers who pay upfront for their orders. Using the proforma is a faf, so we just use sales orders and mark them as paid using analysis codes. My question is, if a customer pays for half of an order (like a goodwill gesture) can...
    kate thomas 3 months ago in New/Amend Order 3 Already Exists