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Sales Order Processing (SOP)

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Documents to print lines in same order as on sales order after they you have used the move up and down function

When using the move up and move down function on orders, when you come to print the documents because the lines are not renumbered they print out in the original sort order.
Sarah Lancaster 10 months ago in Print 2 Not an idea

SOP On Order Value to update automatically in 200

In the newer versions of Sage the SOP on order value isn't automatically updating resulting in errors when running balance ledgers and this is the only way to fix the issues. Customers are complaining about these errors as they don't understand wh...
Guest about 6 years ago in New/Amend Order 1 Not an idea

VAT Code for SOP to pick up from SOP Delivery Address when Delivery Address is a different country

Issue: VAT Code not pulling through to SOP if SOP Delivery Address is in a different country and uses a different VAT Code to the Stock Item or Default Trading VAT Code. Example: Our Client is using Sage 200 with their Country Code set to GB. They...
Guest over 4 years ago in New/Amend Order 1 Not an idea

SOP New Quotation/Proforma should not allow new accounts to be created if users role doesnt allow it

In SOP Enter New Quotation and Proforma there is a 'New' button, which allows new sales accounts to be created. This button should not be visible if the users role doesn't allow the Sales Ledger Enter New Customer Account feature. This is Known Is...
Geoff Turner over 4 years ago in New/Amend Order 1 Not an idea

Web Based Sales Orders should have an Amend Description option

Pretty much as the title says. Web Based Sales Orders are brilliant. They are really easy to use and streamlined and in my opinion are far superior than using SAGE to create Sales Orders. They have one small issue that makes them unusable for us, ...
Hilditch, David almost 6 years ago in New/Amend Order 1 Not an idea

SOP Order Taken By: known issue 84

An old one this but still not fixed. Known issue no 84 first raised back in 2008! If Use the user&s logon name as the document taker is NOT ticked in SOP Settings / Invoice and Order Entry / Document Taken By, the user&s logon name is stil...
Geoff Turner over 4 years ago in New/Amend Order 1 Not an idea

Updating invoices to the sales ledger for customer accounts on hold

Apparently since upgrading to 2016 we can no longer update invoices that have just been generated to the sales ledger for customers on stop - it gives an error report. We have to remove the 'on hold' for those customers, updated the invoices, then...
Guest over 7 years ago in Print Invoice 1 Not an idea

Cannot View Profit on a Completed Sales Order

In the Sales Orders list, highlight a completed order and select the View option. When the order is displayed the Order Profit button is greyed out, preventing you seeing the profit values, despite the fact that you have the permission to do so.
Guest about 8 years ago in New/Amend Order 1 Not an idea

SOP - Amend Goods Despatched to be added to Order Despatches Report

At the moment if you Despatch a SOP you can report on the despatch using Sales Order Processing ; Reports ; Status ; Order Despatches. If you then amend the despatch and re-run this report it says No data for the report. This creates a SOP transac...
Guest about 1 year ago in Despatch 1 Not an idea

Searching the Sales Orders List using a Hyphen

When we search for a code containing a hyphen (-) in the Sales Order List, a red cross appears on the screen and we get the following error: DateTime overflow. Must be between 1/1/1753 12:00:00 AM and 12/31/9999 11:59:59 PM. When we reported this ...
Guest about 1 year ago in List 1 Not an idea