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Cancel order

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Amend Order Status form is for both changing the hold status and cancelling orders.

Have later versions separated the amend order hold status from cancelling orders function? It would be good to have these separate as our users need to be able to take orders off hold but do not need to be able to cancel orders. It's a control issue.
Guest about 1 year ago in Cancel order 0 Idea Accepted - Gauging Support

Cancelling Payment with Order - interacting with created Credit note

In circumstances where a customer raised an order and ticks Payment with Order and Invoice immediately, and then the customer cancels. If you cancel the order it prompts that a credit note will be created. It creates and posts the credit note but ...
Gary Butler about 1 year ago in Cancel order 0 Idea Accepted - Gauging Support

Add a reason for cancelled purchase order

When cancelling a purchase order or lines within it there is no option to record a reason why. This would be helpful to refer back to if there are future queries.
Guest over 6 years ago in Cancel order / Cancel order 1 Review in progress

Cancel Sales Orders in bulk

Some of our customers cancel Sales Orders if the lines have not been despatched for a certain amount of time and it is very time consuming having to manually do this order by order. It would be useful if there was an option to be able to cancel mu...
Guest almost 7 years ago in Cancel order 0 Idea Accepted - Gauging Support