Sales Ledger (Customers)

When customer over-pays an invoice the payment is receipted and the user goes to transaction enquiry to add memo line against the over-payment with reason i.e. inv 12345 paid twice - or under-payment i.e. VAT omitted from receipt

We have 5 currency accounts and it is too easy to post receipts or payments to the incorrect bank account when posting within the customer/supplier account - as the bank account always defaults to our sterling account. Incorrect postings to bank a...

It is a legal requirement to keep documents for customers / suppliers for a number of years, the customers want these attachments to be easily accessible, currently when archiving takes place the links to these documents are removed, and the docum...

I work for an Education Trust so we use the Sage 200 software. I have recently seen that Sage 50 offers an undo button which means that a payment or receipt, which has been posted incorrectly, can be instantly reversed with no problems. I was just...

can the system be amended to allow user to specify a write off date when processing bad debt write-offs? It uses the current date as a transaction date which isn't ideal.

we have 5000 products lines and 2500 customers, it’s difficult to find them

When a desktop list is in scrollable view, only 1000 records are displayed by default. Could this value beadded tothe Tools / Preferences screen (StandardDesktop.DesktopPreferencesForm) At present, it can only be changed by adding a line eg. <a...

allow an email address to be entered on an account in a format of multiple addresses separated by semi colon. For example the sales ledger contact for the send statement role to be entered as sales@company.com ; accounts@company.com so that when t...

In Sage 50, information you could access drilling down into an order could be searchable whether its in a showing column or not. For example, you could search part of an address and it would bring up the orders containing this. Info referenced by ...

Doing credit control for a larger organisation it is easier to put everything into a spreadsheet where we can put notes that can be seen by all line managers, not everyone has access to Sage. But once done we are then having to put the notes onto ...